Fractional Executive Assistance

You need the help. You don't need a full-time hire.

When you have more on your plate than you can handle alone, but a full-time hire is more than you need, I step in. A fractional executive assistant, giving you senior support sized to exactly the help you want.

10Years supporting C-suite
RemoteAcross time zones
RetainerNo salary, no overhead
Where I fit

Between doing it all yourself and a full salary.

Option one

Do it all yourself

You stay on top of everything, barely. The admin wins, the real work waits, and the week disappears into your inbox.

The cost: your timeAnd the work that actually grows things
Option three

Hire full-time

A great fix once the volume is there. Until then it means a salary, benefits, payroll, and managing someone you may not keep busy.

The cost: 70k+ and overheadPlus the hiring and managing on you
What I handle

Support that moves things off your desk.

Never face 400 unread emails

Your inbox triaged and replies drafted, your calendar booked and protected, so your week runs clean.

Travel sorted, zero back and forth

Flights, hotels, and full itineraries booked and confirmed before you have to ask.

The admin off your mind

Vendors, expenses, documents, and follow ups kept current so nothing sits waiting on you.

Projects that actually land

Plans kept on track, people kept in the loop, and deadlines met without you chasing them.

Events you just show up to

Offsites, dinners, and team events planned and run start to finish, so you walk in and enjoy them.

Decisions made faster

Vendors compared, options weighed, and clear reports pulled together so you decide in minutes.

Numbers kept tidy

Expenses tracked, receipts filed, and invoices sent, so your books stay clean and ready.

Whatever else lands on you

The one offs and odd jobs that pile up. Tell me once and consider it done.

Pricing

Simple monthly retainers.

Light

$650/mo

Around 10 hours a month, roughly two to three hours a week.

  • Inbox triaged daily, replies drafted
  • Calendar booked and protected
  • Meeting scheduling and confirmations
  • Expenses and recurring admin kept current
Best for staying on top of the essentialsWithout a big commitment
Serious growth Embedded

$2,400/mo

Around 40 hours a month, roughly ten hours a week.

  • Everything in Steady, plus
  • Full inbox and calendar ownership
  • Projects and events run end to end
  • Proactive work handled before you ask
Close to a dedicated EAAt a fraction of a full-time salary

Prices in CAD. One off and project work bills at $70 an hour. Need something between tiers? We will size it to fit.

New clients start with a paid onboarding session where I learn your systems and get set up. In person setup and travel bill at the hourly rate.

How it works

Getting started is simple.

Step one

A quick call

We talk for 20 minutes about what is eating up your week and where you need the most help. No pressure.

Step two

A plan that fits

I recommend a tier sized to your real workload, and we set up access and a simple way to work together.

Step three

I take it from here

Things start moving off your plate that week. You stay in the loop, without staying in the weeds.

Why work with me

More than someone who checks tasks off a list.

I stay ahead of you

I anticipate what you need before you ask, so problems get solved before they reach your desk.

I build systems, not just finish tasks

I set up the processes that keep things running, so the same problem does not come back next week.

Senior judgment, not just hands

Ten years supporting C suite leaders means I handle sensitive calls with discretion and get the details right.

AI where it helps, judgment where it counts

I use smart tools to move faster through email and admin, and apply real judgment where a tool cannot.

Crystal Ng
About

I have run the back office for the people who run companies.

Ten years supporting C-suite and VP leaders across startups, tech, legal, mining, and the public sector.

I know how to walk into a busy desk and bring order to it fast. Calm under pressure, low drama, and a real eye for the details that quietly cause problems when they slip.

Now I bring that same standard to a handful of clients at a time, on terms that fit how much help you actually need.

I started this because more leaders need senior support without the cost of another full-time hire. I do my best work behind the scenes, keeping everything running so you can focus on the front.

  • Executive support C-suite and VP level
  • Industries Startups, tech, legal, mining, public
  • Setup Fully remote, across time zones
  • Engagement Monthly retainer
Recent work

What that looks like in practice.

01

Planned executive travel and full itineraries end to end, so leaders just showed up.

02

Picked up the ad hoc tasks that pile up, so nothing slipped through.

03

Researched options and built proposals so executives could decide fast.

Testimonials

What people say.

Crystal is intelligent, highly organized, and reliable. She learns quickly, works independently, and delivers quality work under pressure.

Helen Wong
Head of Administration, Sandbox VR

I was impressed with Crystal's initiative and attention to detail. Several of our executives navigated significant, company confidential challenges with her as their support as we grew the business 30 percent year over year. She helped build our Vancouver office culture and innovated company wide ideas that are still in place today.

Adam Hilliard
VP of People and Workplace Strategy, Sandbox VR

If you have the chance to hire Crystal, do it immediately. My travel schedule is insane, constantly shifting and complex, and she managed the entire chaotic mess flawlessly. She always stayed three steps ahead of me. She doesn't sit in an assistant silo either. Whenever my operations team needed hands on execution, she stepped right in. I would rehire her in a heartbeat.

Aylang Lou
SVP of Stores, Sandbox VR
Let's talk

Get your time back.

Tell me what is eating up your week. Together we will find the right level of support and start there. No pressure, no long contracts.

Book a free intro call